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This job expired on 19/07/2026. It no longer accepts applications.
Community Manager
MBC GROUP · 6 Octobre
Job description
About the role
The Community Manager will act as the primary liaison between the brand and its online audience, fostering engagement and ensuring a positive presence across social platforms. You will work closely with marketing and communications teams to maintain a consistent brand voice and turn community feedback into actionable insights.
Key responsibilities
- Engage directly with fans, building strong relationships and representing the brand on social channels.
- Respond promptly to customer comments, inquiries, and messages.
- Monitor social conversations, track sentiment, and report on emerging trends or issues.
- Collaborate with the client’s social media team and account managers to align messaging.
- Develop and nurture relationships with followers and customers.
Required profile
- At least 1 year of experience in social media moderation or customer service (chat accounts).
- Excellent interpersonal and presentation abilities.
- Strong attention to detail, critical thinking, and problem‑solving skills.
Required skills
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MBC GROUP
6 Octobre
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