This job is no longer available
This job expired on 14/08/2026. It no longer accepts applications.
Customer Service Agent (English)
Sutherland · Le Caire
Job description
About the role
Join Sutherland as an English‑speaking Customer Service Agent, delivering exceptional support to customers and resolving their inquiries with professionalism and efficiency.
Key responsibilities
- Provide high‑quality customer assistance through phone, chat or email.
- Handle customer inquiries, troubleshoot issues and ensure timely resolution.
- Maintain accurate records of interactions and follow company procedures.
Required profile
- Bachelor’s degree (graduates only); fully dropped‑out students may also apply.
- Male candidates must hold a valid Military Service Certificate.
- English proficiency at B2+ to C1 level.
- Excellent communication and interpersonal abilities.
- Ability to thrive in a fast‑paced, customer‑oriented environment.
- Strong problem‑solving mindset.
Required skills
- Fluent English (B2+ to C1).
What we offer
- Net salary of 22,000 EGP per month.
- Transportation provided.
- Medical insurance coverage up to 200,000 EGP.
- Fully paid training from day one.
- Opportunities for career growth within a multinational company.
- Rotational and overnight shift schedules with flexible days off.
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Sutherland
Le Caire