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Customer Service Representative (English B2-C1)

Tabby | تابي · Le Caire

Junior 33,000 EGP/month 🇬🇧 English

Job description

About the role

Tabby is looking for a motivated Customer Service Representative to join its fast‑growing fintech team in Cairo. You will be the first point of contact for customers, handling inquiries in English and Arabic while delivering a seamless experience.

Key responsibilities

  • Respond to customer questions via phone, chat, and email with professionalism and empathy.
  • Achieve performance KPIs while maintaining high service quality.
  • Collaborate with teammates to ensure a smooth customer journey.
  • Represent Tabby’s values in every interaction.

Required profile

  • Recent graduate (GRADS only).
  • Excellent English and Arabic communication skills (minimum B2 level).
  • Strong problem‑solving and multitasking abilities.
  • Positive attitude, team spirit, and flexibility to work shifts ending at 10 PM.

Required skills

    What we offer

    • Gross salary of 33,000 EGP per month.
    • Transportation allowance.
    • Medical and social insurance.
    • Fully paid training.
    • Loyalty allowance.

    Questions fréquentes

    Le salaire proposé pour ce poste est de 33k EGP par mois. Le détail figure dans l'annonce.
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    Published 4 months ago

    33 views · 0 interested

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    Tabby | تابي

    Le Caire