Customer Service Representative – English Speakers
Concentrix · Maadi
Job description
About the role
Join Concentrix’s dynamic team in Maadi as a Customer Service Representative. You will interact with customers through inbound and outbound calls or online channels, promoting basic products and services while ensuring a high level of satisfaction.
Key responsibilities
- Handle inbound and outbound customer interactions via phone or internet.
- Promote and sell basic products and services.
- Process customer orders and sales transactions.
- Provide accurate information and basic support to customers.
Required profile
- Fluent English (B2‑C1 level).
- Excellent phone etiquette and strong verbal, written, and interpersonal communication.
- Ability to multitask, organize, and prioritize workload.
- Flexibility to work rotational shifts, including night and overnight schedules.
- Immediate availability to start.
Required skills
What we offer
- Attractive salary package with unlimited sales bonuses.
- Transportation provided (door‑to‑door for ladies during night/overnight shifts).
- Social and medical insurance.
- Paid training and free online courses.
- Opportunity for promotion after six months.
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Published 1 week ago
Expires 1 month from now
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Concentrix
Maadi
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