Donor Stewardship Officer

About the role

The Officer Stewardship will coordinate donor stewardship activities, produce high‑quality reports and communications, and ensure donors are recognized, engaged, and informed about the impact of their gifts. This position operates within the Office of Advancement Services supporting university fundraising efforts.

Key responsibilities

• Coordinate end‑to‑end preparation, drafting, design, and distribution of stewardship reports and communication packets for donors and funding partners.
• Track and maintain operational data for endowed funds, current‑use funds, naming opportunities, and donor‑designated gifts; verify financial ledger data with university departments.
• Update donor and gift information in Salesforce and related management systems.
• Support creation of multimedia stewardship communications, including digital content, presentations, short videos, and web‑based materials.
• Use creative tools to illustrate the impact of philanthropy and format digital assets for university channels.
• Assist with physical donor recognition programs, tracking placement and maintenance of naming opportunities, signage, plaques, and markers.
• Collaborate with faculty, staff, students, and administrators to compile program updates and outcomes.
• Provide administrative and operational support for stewardship initiatives and special projects.

Required profile

• Bachelor’s degree (Master’s preferred) in Journalism, Communications, Marketing, Business or a related discipline.
• Minimum three years of professional experience in fundraising support, communications or reporting within an international non‑profit, academic or research institution.
• Excellent writing, editing, and proofreading skills with the ability to adapt tone for diverse donor audiences.
• High financial literacy and strong organizational skills to manage multiple reporting deadlines.
• Ability to work independently and as part of a team under pressure.

Required skills

• Practical proficiency with Salesforce or similar CRM systems.
• Experience with video editing software.
• Adobe InDesign expertise.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint).
• Familiarity with content management systems (CMS).