This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
English Call Center Representative – Cairo
Connectivaa Business Solutions · Le Caire
Job description
About the role
We are looking for an English‑speaking Call Center Representative to join our on‑site team in Cairo. You will handle both inbound and outbound calls, providing clear and professional assistance to customers in English.
Key responsibilities
- Answer inbound calls and initiate outbound calls in English.
- Address customer inquiries, resolve issues, and deliver accurate information about products, services, or processes.
- Log and update all customer interactions in the internal system.
- Follow call scripts and guidelines, escalating complex cases to the appropriate department.
- Follow up on open cases and ensure timely resolution.
- Meet individual and team performance targets.
- Collaborate with colleagues and supervisors to maintain consistent service quality.
Required profile
- English proficiency at B2‑C1 level.
- Egyptian nationals; graduates are preferred, but dropouts may also apply.
- Willingness to work rotational and overnight shifts.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Connectivaa Business Solutions
Le Caire