Field Service Engineer – Vacuum Technique (Egypt)

About the role

Join the EMEA General Vacuum Customer Center as a Field Service Engineer, delivering high‑quality installation, commissioning, maintenance and troubleshooting for Edwards and Atlas Copco vacuum products. The role is based in Egypt and involves extensive travel across the EMEA region, with regular overnight stays.

Key responsibilities

• Perform on‑site installation, commissioning, maintenance and repair of vacuum equipment across the EMEA region.
• Lead advanced troubleshooting, resolve or escalate issues within contractual SLAs.
• Build strong customer relationships and act as the primary technical interface.
• Document service activities accurately and produce clear reports.
• Train, coach and support colleagues and customers on best practices.
• Operate and configure software and monitoring tools to optimise product performance.

Required profile

• Degree in mechanical, electromechanical or electronics engineering or equivalent qualification.
• Minimum 2 years of field service experience in a related, customer‑facing industry.
• Fluent in Arabic and English; additional languages are a plus.
• Valid driving licence and willingness to travel extensively.

Required skills

• Commissioning
• Installation
• Maintenance
• Troubleshooting
• Technical documentation
• Monitoring tools

What we offer

• A culture built on trust and accountability, empowering ownership.
• Continuous learning and career growth opportunities.
• Innovation‑driven environment where ideas shape the future.
• Competitive compensation and benefits package.
• Health and well‑being programs to support work‑life balance.