GC&E Sales Executive

About the role

A hotel belonging to the Accor network, which groups more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations, is looking for a GC&E Sales Executive in Cairo. The role focuses on converting enquiries into bookings, managing events and driving revenue through up-selling.

Key responsibilities

• Receive and convert incoming enquiries to achieve targets and maximise revenue
• Manage an events schedule to maximise yield
• Apply a consistently executed up-selling approach
• Build strong customer relationships and understand their needs
• Arrange and carry out hotel show rounds
• Handle the full administration and execution of planned events
• Take part in hotel promotional activities

Required profile

• Bachelor's degree in Hotel Management, Business Administration or an equivalent
• At least 1 year of related experience
• Demonstrated previous experience in a sales environment
• Commitment to a high level of customer service
• Excellent grooming standards, positive attitude and good communication skills
• Fluent English; additional languages are a plus

Required skills

• Confident telephone manner
• High level of IT skills
• Prior experience with Opera or a related system is an asset