Human Resources Generalist – HR Operations & Payroll

About the role

The Human Resources Generalist will support the delivery of core HR services across the organization, ensuring accurate records, smooth payroll processing, and consistent policy implementation. This role bridges the Head Office and field offices, providing timely employee support and compliance oversight.

Key responsibilities

• Maintain up‑to‑date HR records, employee files, contracts, and HRIS/ERP data while safeguarding confidentiality.
• Administer the full employee lifecycle: onboarding, contract renewals, probation follow‑up, transfers, promotions, leaves, attendance, and off‑boarding.
• Prepare and review monthly payroll inputs, coordinate payroll processing for all contract types, and manage benefits administration with Finance.
• Ensure compliance with labor law, social and medical insurance, internal policies, and required documentation.
• Support HR audits, ISO documentation, and internal/external review requirements.
• Respond to employee HR inquiries and provide guidance on policies and procedures.
• Assist with employee relations matters and investigations.
• Provide HR support to field offices, ensuring consistent application of policies, forms, and workflows.
• Assist recruitment administration, including interview coordination, reference checks, and onboarding.
• Prepare quarterly HR reports, staff updates, attendance and leave reports for management.
• Coordinate employee engagement, performance follow‑up, learning activities, and culture initiatives.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 4–6 years of HR generalist experience, preferably in HR operations, payroll coordination, personnel administration, and compliance.
• Strong knowledge of labor law and HR compliance.
• Detail‑oriented with excellent organizational and documentation skills.
• Willingness to travel to field offices and work with diverse teams.

Required skills

• HRIS
• ERP