Key Account Manager – Pharmaceutical & Nutraceutical

About the role

SanoTrade is seeking a full‑time Key Account Manager to lead and grow relationships with its most important pharmaceutical and nutraceutical clients in Cairo. The role combines strategic account planning with day‑to‑day customer service to ensure client needs are met and business targets are achieved.

Key responsibilities

• Develop and execute detailed account plans for key pharmaceutical and nutraceutical customers.
• Track account performance, prepare sales forecasts and report insights to management.
• Coordinate with logistics, marketing, finance and other internal teams to deliver seamless service.
• Handle customer inquiries, resolve issues, negotiate terms and support contract renewals.
• Identify new business opportunities within existing accounts and analyse market trends.

Required profile

• Proven experience in managing strategic B2B customers, preferably in the pharmaceutical, nutraceutical or related sectors.
• Strong analytical and business‑planning abilities to interpret data and support decision‑making.
• Excellent communication, negotiation and customer‑service skills.
• Bachelor’s degree in Pharmacy, a scientific field, or equivalent practical experience.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Basic reporting tools