Operations Associate – Easy Ship (CST)
Amazon Alliance
Job description
About the role
The Central Ops Support Associate will help Easy Ship sellers in Egypt by monitoring shipments, coordinating with field teams and resolving issues. The role ensures accurate daily operations, contributing to a better seller and customer experience.
Key responsibilities
- Monitor daily shipment and seller performance via calls, emails and system checks.
- Escalate operational issues to executives or field teams for timely resolution.
- Maintain accurate logs and reports of seller interactions and operational exceptions.
- Provide basic guidance to sellers on process adherence and operational requirements.
- Support audits, spot checks and follow‑ups with sellers.
- Perform data entry, documentation and status tracking for operational activities.
Required profile
- Experience in operations, customer service or support (minimum 1 month).
- Strong verbal and written communication skills in English.
- Ability to follow SOPs with attention to detail.
- Flexibility to work varied schedules or shifts.
Required skills
- Microsoft Excel
- Windows applications
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 2 weeks from now
16 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Amazon Alliance