People & Culture Coordinator

About the role

Four Seasons Hotel Cairo at The First Residence is looking for a People & Culture Coordinator to support its HR functions. The role covers payroll and data management, recruitment and onboarding, employee relations, benefits administration, record keeping, administrative support and emergency response. It is a full-time position with five working days a week.

Key responsibilities

• Payroll and data management: process confidential employee information, ensure accuracy in the HR information system, generate payroll reports, and keep Workday and SST integrated.
• Recruitment and onboarding: screen applicants, run reference checks, create job requisitions, coordinate hiring and new-hire orientation, and manage certified employee in-processing.
• Employee relations: maintain positive relationships, handle employee inquiries, organize employee activities and events, and answer questions about benefits and policies.
• Benefits administration: manage insurance enrollment and claims, and complete enrollment and termination forms.
• Record keeping and compliance: maintain personnel files, ensure compliance with policies and legal requirements, prepare reports, and audit monthly closing actions.
• Administrative support: schedule meetings and events, update bulletin boards and electronic signs, keep employee areas clean and orderly, and handle administration for Task Force and expats.
• Communication: present information in orientations and meetings, respond to inquiries, and develop written materials such as letters and forms.
• Safety and emergency response: respond appropriately to hotel emergencies and safety situations.

Required profile

• Bachelor's degree required.
• 2-3 years of relevant human resources experience; knowledge of payroll, recruitment, administration and employee relations is preferred.
• Fluent speaking, writing and reading English.
• Extensive knowledge of Four Seasons policies and procedures.

Required skills

• Working knowledge of payroll and attendance systems.
• Microsoft Office Suite.
• Strong written and verbal communication, confidentiality and attention to detail.
• Ability to work in a fast-paced environment and to learn new software systems.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Dental, medical, disability and life insurance, plus a retirement pension plan.
• Training and development opportunities.
• Complimentary dry cleaning for uniforms, employee meals, and stays at Four Seasons properties (availability-based).
• Annual employee party, social and sports events, and employee service awards.