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This job expired on 22/08/2026. It no longer accepts applications.
Sales Capability Manager
JTI
Job description
About the role
The Sales Capability Manager will lead the transformation of sales execution, coaching and growth across the region. Working closely with the RTC & Sales Effectiveness Lead and People & Culture, you will design scalable capability solutions that embed best‑in‑class standards, compliance discipline and impactful coaching routines.
Key responsibilities
- Embed and reinforce sales execution standards, merchandising rules, coverage discipline and RTC routines across all sales roles.
- Translate company policies and compliance requirements into practical, field‑executable behaviours and tools.
- Build a strong coaching culture by providing frontline managers with structured frameworks, routines and tools.
- Monitor field execution and coaching sessions to identify performance and compliance gaps, and drive corrective actions.
- Lead the design, development and governance of sales capability frameworks, workshops, training content and certification pathways.
- Collaborate with People & Culture and business stakeholders to create scalable capability roadmaps and manage external training partners.
Required profile
- Bachelor’s degree in Business, Sales, Commercial Management, Learning & Development or a related field (preferred).
- 3‑5 years of experience in sales capability, field sales, commercial excellence, learning & development or sales effectiveness within FMCG or a related industry.
- Advanced proficiency in English.
- Proven experience in frontline sales coaching, field execution standards, capability building and compliance management across multi‑site or regional operations.
Required skills
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