Senior Account Manager – Digital Marketing

About the role

Clixx Digital Marketing is seeking a Senior Account Manager to act as the primary strategic contact for its clients. You will combine deep client understanding with digital‑marketing expertise to drive measurable growth and long‑term relationships.

Key responsibilities

• Serve as the main point of contact for assigned clients and build strong, lasting relationships with business owners and decision‑makers.
• Lead client meetings, strategy sessions and performance reviews, ensuring clear communication of expectations and results.
• Develop tailored digital‑marketing strategies, including SEO, paid media, content, social, automation and CRO, and present recommendations confidently.
• Identify upsell and cross‑sell opportunities, supporting account expansion and agency revenue growth.
• Coordinate internal specialists (media buying, SEO, content, design, development, automation) to deliver projects on time and to quality standards.
• Monitor campaign performance, prepare client‑friendly reports and focus discussions on leads, appointments, revenue and ROI.
• Handle client concerns proactively, escalating internally when needed and delivering practical solutions.

Required profile

• Minimum 3 years of account management experience, preferably in a digital‑marketing environment.
• Fluent English communication skills, both spoken and written.
• Strong strategic thinking, ability to understand client business objectives and translate them into growth plans.
• Excellent client‑relationship management and presentation abilities.

Required skills