Senior Client Advisor, Consulting

About the role

Arcsen, a global technology consulting firm serving businesses across EMEA, is looking for a Senior Client Advisor in its consulting practice. You will sell Arcsen Professional Services and Managed Services, build and maintain strong client relationships, understand their business needs and deliver tailored technology consulting and professional services solutions. The role calls for a deep knowledge of technology trends, sales and excellent communication skills.

Key responsibilities

• Build and nurture relationships with key client stakeholders, acting as a trusted advisor on technology solutions and services.
• Understand clients' business challenges and objectives, and proactively identify opportunities to add value through consulting and professional services.
• Assess clients' technology needs and recommend appropriate solutions, and develop and present proposals, quotations and business cases.
• Identify upsell and cross-sell opportunities within existing accounts and work with marketing and business development teams to acquire new clients.
• Stay informed on industry trends, technology advancements and competitor offerings, and share insights with clients.
• Monitor client satisfaction and project performance, gather feedback and report on account status, sales forecasts and business development initiatives to senior management.

Required profile

• Bachelor's degree in Business Administration, Computer Science, Engineering or a related field.
• 4-6 years of experience in a sales or consulting role, preferably in technology consulting, IT services or professional services.
• Proven track record in consultative selling, account management and relationship building with senior executives and decision-makers.
• Ability to travel up to 40% for client meetings, sales deals and business development.

Required skills

• Strong understanding of technology solutions, including cloud computing, digital transformation, cybersecurity and enterprise software.
• Excellent communication, negotiation and presentation skills, able to explain complex technical concepts to non-technical audiences.
• Ability to manage multiple client accounts and projects at once.

What we offer

• Competitive salary and benefits package, plus commission based on sales achievements.
• Collaborative and supportive work environment.
• Career growth opportunities.