Spa Coordinator

About the role

The Spa Coordinator will oversee the daily operations of La SiestaSpa, ensuring a seamless and high‑quality experience for guests. This role serves as the main point of contact between group planners and spa staff, while also handling maintenance and administrative tasks.

Key responsibilities

• Manage opening and closing procedures for the spa each day.
• Act as the primary liaison between group meeting planners and spa operations to deliver successful experiences.
• Process and complete daily maintenance requests for all reported issues.
• Utilize available program resources to provide information and support to spa participants.
• Assist in delivering educational and wellness programs using various teaching methods.

Required profile

• High school diploma or equivalent; associate or bachelor's degree in hospitality or a related field preferred.
• Minimum of 2 years experience in customer service or hospitality, with spa or wellness centre experience preferred.
• Strong organizational and communication abilities.
• Proven capability to lead and manage teams.
• Flexibility to work nights, weekends, and holidays.

Required skills

• Proficiency with scheduling and inventory management software.