Spa Receptionist – Luxury Hotel

About the role

Join the spa team at a prestigious luxury hotel and be the first point of contact for guests seeking relaxation and wellness. As a Spa Receptionist you will create welcoming experiences, manage bookings and support smooth daily operations.

Key responsibilities

• Greet and assist all guests entering the spa/salon, handling check‑in and registration procedures.
• Answer phone calls and emails, manage reservations, respond to guest inquiries and forward information to the appropriate team members.
• Perform administrative duties such as data entry, filing, processing mail, taking notes, typing correspondence and assisting spa managers with general office tasks.

Required profile

• High School Diploma or University degree.
• Proficient in spoken and written English.
• Professional appearance and attitude.
• Previous experience in a similar role or luxury hotel environment is an asset.
• Possession of certifications such as Lifeguard, Yoga, Massage Therapy or Personal Training is preferred.

Required skills

What we offer

• Work in an award‑winning hospitality brand.
• Opportunities for career development within a global hotel group.
• Supportive team environment focused on exceptional guest experiences.