Telesales Representative

About the role

The Telesales Representative will generate sales by contacting potential and existing customers over the phone, promoting consumer finance products, and delivering an excellent customer experience. The role focuses on understanding customer needs, recommending suitable financing solutions, and meeting assigned sales targets.

Key responsibilities

• Contact prospective customers to promote and sell consumer finance products.
• Identify customer needs and recommend appropriate financing solutions.
• Achieve individual sales targets and key performance indicators.
• Follow up on leads and maintain accurate records in the CRM system.
• Handle customer inquiries and objections professionally to maximize conversions.
• Coordinate with internal teams to ensure smooth customer onboarding.

Required profile

• Bachelor’s degree in Business, Marketing, Commerce, or a related field.
• 1–3 years of experience in telesales, preferably within financial services or consumer finance.
• Strong communication, negotiation, and sales‑closing abilities.
• Target‑driven, customer‑oriented, and able to thrive in a fast‑paced environment.

Required skills

• Experience using CRM systems.
• Proficiency with Microsoft Office applications.