Telesales Specialist

About the role

The Telesales Specialist will work remotely on a part‑time basis to generate and nurture sales opportunities for Prowork Events. You will handle outbound and inbound calls, present event and exhibition solutions, and convert inquiries into confirmed projects.

Key responsibilities

• Conduct outbound and inbound calls to prospective and existing clients.
• Present event and exhibition solutions and follow up leads.
• Maintain accurate records in CRM or tracking tools and prepare call reports.
• Qualify prospects, handle basic customer support questions, and schedule follow‑up calls or virtual meetings.
• Provide feedback to improve sales scripts and outreach campaigns.

Required profile

• Strong customer‑facing skills with professional inquiry handling.
• Excellent phone communication, active listening, and clear explanation abilities.
• Demonstrated sales skills in lead qualification, persuasive selling, and closing.
• Willingness to learn new sales scripts, tools, and processes.
• Ability to work independently remote with reliable internet.

Required skills

• Inside sales
• Telesales
• Customer contact center
• CRM systems
• Spreadsheets