Customer Service Specialist – Sales Support
Concentrix · Gizeh
وصف الوظيفة
About the role
Join a dynamic team that values relationship building, problem‑solving and exceeding customer expectations. As a Sales Support Advisor (Advisor I) you will interact with customers via inbound calls, outbound calls or online channels to sell basic products and services while ensuring a high level of satisfaction.
Key responsibilities
- Process customer orders and sales transactions accurately.
- Provide product and service information to prospects and existing customers.
- Sell client products and services through phone and internet interactions.
- Deliver basic customer service support and resolve inquiries.
- Handle inbound and outbound call flows in a fast‑paced environment.
Required profile
- Fluent English (B2‑C1 level).
- Excellent phone etiquette and strong verbal, written and interpersonal communication.
- Ability to multitask, organize and prioritize workload.
- Flexibility to work rotational shifts, including night and overnight schedules.
- Immediate availability to start.
Required skills
What we offer
- Attractive salary package with unlimited sales bonuses.
- Transportation provided (door‑to‑door for ladies during night/overnight shifts).
- Social and medical insurance.
- Paid training and opportunity for promotion after six months.
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Concentrix
Gizeh