Customer Support Advisor
Snuggs Egypt · New Cairo
وصف الوظيفة
About the role
We are seeking a motivated Customer Support Advisor to join Snuggs Egypt’s team in New Cairo. The role focuses on delivering prompt assistance to customers via phone and chat, ensuring a smooth and positive experience with our products and services.
Key responsibilities
- Handle inbound customer inquiries through calls and live chat.
- Provide accurate information about products, services, and policies.
- Resolve customer issues efficiently and professionally.
- Maintain clear, courteous communication throughout each interaction.
- Record and update customer details in the internal system.
Required profile
- Recent graduate (any discipline) with a strong desire to start a career in customer service.
- Excellent English communication skills, both spoken and written.
- Good typing speed and attention to detail.
- Strong problem‑solving abilities and ability to work in a fast‑paced environment.
Required skills
What we offer
- Professional and supportive work environment.
- Opportunities for learning, development, and career growth.
- Competitive salary package.
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Snuggs Egypt
New Cairo
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