Document Controller Executive

About the role

The Document Controller Executive is responsible for overseeing the company's document management system, ensuring that all records are accurately captured, stored, and distributed in compliance with internal policies and external regulations. This role works closely with multiple departments to maintain the integrity and accessibility of both electronic and physical documents.

Key responsibilities

• Manage the Document Management System (DMS) – receive, register, classify, archive, and control versioning of all company documents.
• Maintain electronic and physical filing systems, enforce retention schedules, and safeguard confidential information.
• Distribute approved documents, monitor acknowledgments, and keep distribution logs.
• Ensure compliance with company policies, ISO 9001, regulatory and information‑security requirements, and support audits.
• Verify document completeness, formatting, and approvals before release; monitor review and expiry dates.
• Upload, index, and back up documents in the Electronic Document Management System (EDMS) and assist users with retrieval.
• Coordinate with Legal, HR, Finance, Operations, and Quality teams to obtain timely document submissions and approvals.
• Prepare monthly reports on issued, revised, overdue, and archived documents and recommend process improvements.

Required profile

• Bachelor’s degree in Business Administration, Information Management, Library Science, Records Management, or a related field.
• 4–6 years of experience in document control, records management, or document administration.
• Professional certification in Document Control, Records Management, or ISO standards is a plus.

Required skills

• Proficiency with Electronic Document Management Systems (EDMS).