هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 01/09/2026. لم تعد تقبل الطلبات.
English Call Center Representative (Cairo)
Connectivaa Business Solutions · Le Caire
وصف الوظيفة
About the role
We are looking for an English‑speaking Call Center Representative to join our team in Cairo. You will be the first point of contact for customers, handling both inbound and outbound calls and ensuring their queries are answered promptly and professionally.
Key responsibilities
- Answer incoming calls and make outbound calls to customers.
- Document each conversation accurately and update customer records.
- Provide information, troubleshoot issues and resolve complaints following established procedures.
- Collaborate with teammates and escalate complex cases when needed.
- Maintain a courteous, solution‑focused attitude throughout every interaction.
Required profile
- Strong customer support and service orientation with empathy, patience and problem‑solving abilities.
- English proficiency at B2‑C1 level.
- Graduates or drop‑outs willing to work rotational and overnight shifts.
Required skills
Questions fréquentes
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Connectivaa Business Solutions
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