Operations Specialist – Showing & Handover

About the role

We are looking for a detail‑oriented Operations Specialist to support our leasing team. You will be the first point of contact for prospective tenants, guiding them through property tours and ensuring a seamless handover when they move in.

Key responsibilities

• Schedule and conduct tours of rental units for prospective tenants.
• Highlight unit features, amenities, and community policies.
• Answer inquiries about lease terms, amenities, and property rules.
• Prepare units for handover, ensuring cleanliness and readiness.
• Perform move‑in inspections, document unit condition, and manage handover paperwork.
• Provide new tenants with orientation on property rules, maintenance procedures, and contact points.
• Maintain a professional and welcoming atmosphere during all interactions.

Required profile

• 0‑3 years of experience in property management, leasing, or customer service.
• Strong interpersonal and communication abilities.
• Ability to multitask and manage time effectively.
• Professional appearance and demeanor.

Required skills

• Proficiency with MS Office.
• Experience using CRM systems.

What we offer

• On‑site work at residential properties.
• Occasional evening or weekend availability.