Professional Receptionist & Administrative Assistant

About the Position

Join MAP Advertising, a dynamic player in the advertising industry, as our new Professional Receptionist. You will be the first point of contact for our clients and partners, playing a crucial role in shaping the professional image of our agency through excellence in hospitality and administrative support.

Main Missions

• Front Desk Management: Welcoming visitors, managing registration processes, and ensuring the reception area remains professional, clean, and inviting at all times.
• Communication & Call Handling: Managing a multi-line telephone system, filtering and transferring calls, taking accurate messages, and handling professional email correspondence.
• Scheduling & Coordination: Managing executive agendas, booking meeting rooms, scheduling appointments, and organizing catering services for corporate meetings.
• Logistics & Mail: Overseeing all incoming and outgoing mail, deliveries, and courier services.
• Administrative Support: Providing essential support through data entry, filing, photocopying, faxing, and maintaining organized physical and digital records.
• Visitor Assistance: Acting as an information hub by providing details on company services and directing guests to the appropriate departments.

Profile Required

• 2 to 6 years of proven experience in a similar receptionist or administrative role, ideally within the advertising or creative sector.
• Bachelor's degree in Business Administration, Communications, or a related field.
• Excellent command of the English language (written and spoken).
• Proximity to Heliopolis, Nasr City, or surrounding areas is highly preferred.
• Exceptional interpersonal skills and a professional demeanor.

Required Skills

• Advanced multi-line phone system management
• Professional office administration & scheduling
• Exceptional customer service & hospitality
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and multitasking abilities