Restaurant Supervisor

About the role

The Restaurant Supervisor ensures that the dining area operates smoothly, delivering high‑quality service to guests while leading a team of front‑of‑house staff. This full‑time, onsite position is based at 16 Saray El Gezira Street, Cairo, and reports to the restaurant manager.

Key responsibilities

• Coordinate staff to provide optimal guest service and meet guest needs.
• Inspect staff grooming, attire, and overall appearance, correcting deficiencies.
• Perform opening and closing duties, including setup of supplies, equipment cleaning, and securing the premises.
• Maintain organized storage areas, enforce FIFO practices, and ensure cleanliness.
• Conduct inventories, stock supplies, and place requisitions as needed.
• Monitor dining room seating, service flow, safety, and guest wellbeing.
• Complete work orders for maintenance and repairs.
• Assist management with hiring, training, scheduling, performance evaluation, counseling, and disciplinary actions.
• Uphold company safety, security, and confidentiality policies.
• Welcome guests, anticipate service needs, and provide assistance to individuals with disabilities.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum 2 years of relevant restaurant or food‑service experience.
• At least 1 year of supervisory experience.
• Ability to perform physical tasks such as lifting up to 50 lb, standing for long periods, and navigating confined spaces.

Required skills