هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 16/08/2026. لم تعد تقبل الطلبات.
Customer Service Specialist (German Speaking)
iQor · Nouveau Caire
وصف الوظيفة
About the role
iQor is seeking a German‑speaking Customer Service Specialist to join its global BPO team. You will handle both inbound and outbound customer interactions through phone, email, and chat, delivering accurate information and effective solutions while maintaining a high level of professionalism.
Key responsibilities
- Manage inbound and outbound customer contacts via phone, email, or chat.
- Provide accurate information and resolve inquiries efficiently.
- Address and resolve customer complaints with empathy and professionalism.
- Maintain detailed records of all customer interactions.
- Achieve and exceed performance KPIs such as quality, productivity, and customer satisfaction.
Required profile
- Fluency in German (B2/C1) and minimum B1 level in English.
- Graduates only; previous customer service experience is a plus.
- Flexibility to work rotational shifts and days off.
- Strong communication skills, customer‑focused mindset, and positive attitude.
- Ability to multitask and work under pressure.
Required skills
- Basic computer proficiency.
Questions fréquentes
لماذا تبلغ عن هذا العرض؟
اكتشف المزيد
الرواتب والأدلة وعمليات البحث في مصر.
الرواتب حسب المهنة
لديك سؤال حول هذا العرض؟
اطرحه هنا: ستصلك تفاصيل العرض كاملة عبر البريد الإلكتروني، فوراً.
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
iQor
Nouveau Caire
عروض عمل ذات صلة
-
French Customer Support Representative
iQor Nouveau Caire -
Customer Service Representative – Call Center Agent
Waves Nouveau Caire -
Back Office Agent (Fluent English Speakers)
Blackhand Pvt Nouveau Caire -
Telesales Agent – Digital Marketing Services
Employeur non precise Cairo -
Call Center Advisor (Hybrid)
VOIS Egypt 6th of October, Giza