Tele Sales Representative – Outbound Calls

About the role

We are looking for a proactive Tele Sales Representative to drive outbound sales for Alberto’s clothing and cotton products. You will engage prospective and existing customers, understand their needs, and convert leads into sales.

Key responsibilities

• Initiate outbound calls to prospective and existing customers to promote products.
• Identify customer needs and recommend suitable solutions.
• Maintain accurate records of interactions, sales activities, and follow‑ups in the CRM system.
• Achieve and exceed individual and team sales targets.
• Respond promptly to inquiries, providing product information and addressing concerns.
• Follow up on marketing‑generated leads and convert them into sales opportunities.
• Stay updated on product knowledge, industry trends, and competitor offerings.
• Handle objections, negotiate terms, and close sales while maintaining positive relationships.

Required profile

• 1 to 10 years of experience in tele sales, inside sales, or a similar customer‑facing role.
• Excellent verbal communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently and as part of a collaborative team.
• Proficiency in using CRM software and Microsoft Office Suite.
• Strong negotiation and persuasion skills.

Required skills

• CRM software
• Microsoft Office Suite