Telesales Specialist – Outbound & Inbound Sales

About the role

We are looking for a dynamic Telesales Specialist to join our team in Maadi, Cairo. You will be the voice of Nextera Education, engaging both new prospects and existing clients through outbound and inbound calls.

Key responsibilities

• Conduct outbound calls to promote Nextera’s products and services.
• Handle inbound inquiries and provide accurate information.
• Identify customer needs and recommend suitable products.
• Follow up on leads and ensure timely closure of deals.
• Maintain detailed records of calls, interactions, and sales performance in the CRM system.
• Collaborate with marketing and sales teams to improve lead conversion.
• Achieve monthly and quarterly sales targets and KPIs.
• Provide feedback on market trends, customer preferences, and competitor activities.
• Ensure a positive customer experience that supports the brand image.

Required profile

• Minimum of 2 years telesales experience, preferably in the education sector.
• Excellent communication and negotiation abilities.
• Strong sales and persuasion skills.
• Fluent in Arabic and English.
• Proficiency in Microsoft Office and CRM systems.
• Ability to work under pressure and meet deadlines.

Required skills

• Microsoft Office
• CRM systems

What we offer

• Competitive salary plus commission
• Social and medical insurance
• Work from home up to 4 days per month
• Career growth and development opportunities