هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 19/07/2026. لم تعد تقبل الطلبات.
Universal Banker – Retail Banking
Mashreq
وصف الوظيفة
About the role
We are looking for a proactive Universal Banker to join our new Beverly Hills branch in Egypt. The role combines teller operations, customer service and sales to deliver a seamless banking experience.
Key responsibilities
- Process cash transactions at teller counters following the new branch model.
- Manage customer expectations, acquire new walk‑in customers and cross‑sell banking products.
- Handle and resolve customer complaints, logging each case and coordinating with relevant units.
- Educate customers on alternative channels and digital banking tools.
- Ensure compliance with policies to achieve “zero” operational loss and meet KPI targets.
- Address complex financial issues, including cash shortages, excesses and potential fraud.
Required profile
- University graduate with 2‑3 years of branch banking experience.
- Age between 23 and 30 years.
- Strong computer literacy and comfort with digital technologies.
Required skills
- Computer literacy
Questions fréquentes
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Mashreq
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