Relationship Officer
Crédit Agricole Egypt · Le Caire
Descripcion del puesto
About the role
The Relationship Officer will manage a portfolio of customers for Crédit Agricole Egypt, driving revenue, cross‑selling bank products and ensuring a high level of service.
Key responsibilities
- Manage a predefined portfolio of individual and SME customers, achieving revenue and growth targets.
- Provide personalized service to build durable, profitable relationships and retain loyalty.
- Deliver superior customer experience, proactively addressing issues and up‑selling bank products.
- Identify and acquire new affluent customers, increasing the “new to bank” (NTB) segment.
- Minimize customer attrition through regular contact and high‑quality service.
- Guide walk‑in clients on self‑service options and coordinate with credit, operations and other departments to resolve pending cases.
- Handle customer inquiries and complaints efficiently, escalating when necessary.
- Ensure compliance with internal procedures, audit requirements and obtain necessary approvals.
Required profile
Required skills
Questions fréquentes
Por que reporta esta oferta?
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
Publicado hace 2 horas
Expira en 1 mes
1 vistas · 0 candidaturas
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
Crédit Agricole Egypt
Le Caire