Commis - IKEA Cairo Festival City

About the role

The Commis plays a key support role in the food production area of the IKEA store in Cairo Festival City, assisting the chefs and helping maintain high standards of food safety, quality and customer service. The role works closely with the culinary team in a high-volume, fast-paced environment.

Key responsibilities

• Engage guests warmly, act as a positive ambassador for the store and collect and act on guest feedback
• Coordinate food safety in the store, keep up to date with national food safety legislation and ensure staff know how to handle incidents using the CASY system
• Make sure ingredients are available and of good quality, follow standard recipes and portioning, and keep work stations clean according to schedules
• Direct the preparation, cooking and presentation of dishes while enforcing strict health and hygiene standards
• Keep equipment in working order and manage preventive maintenance
• Work with the Chef to improve knowledge and expertise, attend training sessions and report equipment breakdowns

Required profile

• Minimum of 2 years in a service environment, ideally in sales or hospitality
• Secondary degree
• Interest and knowledge of the culinary or food service industry
• Strong customer focus and multitasking ability

Required skills

• Excellent communication and interpersonal skills
• Ability to work in a high-volume, fast-paced environment
• Proven leadership abilities and ability to motivate and develop others
• Computer literacy