Customer Care Representative (English)
Sutherland · Cairo
Job description
About the role
Sutherland is hiring a full-time, on-site Customer Care Representative in Cairo. The role handles customer inquiries, resolves issues and delivers high-quality customer service. It suits an university graduate who speaks fluent English and is willing to work night and overnight shifts.
Key responsibilities
- Respond to customer calls and offer solutions to resolve their concerns
- Maintain accurate records of customer interactions
- Build strong relationships with customers and contribute to a positive, professional team environment
Required profile
- University graduate
- Fluent English
- Previous experience in sales is mandatory
- Flexibility with night and overnight shifts
Required skills
- Strong interpersonal skills, including effective communication and relationship building
- Ability to handle customer complaints professionally and with empathy
What we offer
- First-wave candidates get higher promotion chances
- Competitive package and fully paid training
- Medical and social insurance coverage
- Night shift allowance
- 24/7 company-provided transportation
- Clear career development
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Published 1 day ago
Expires 1 month from now
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Sutherland
Cairo