Customer Service Specialist – Telecom Client
Sutherland · Alexandria
Job description
About the role
Sutherland is hiring a full-time, on-site Customer Service Specialist in Alexandria for a client described as the biggest telecom company in the US. The specialist delivers exceptional customer support, answers inquiries, resolves issues and keeps customer satisfaction high.
Key responsibilities
- Handle customer interactions efficiently and with empathy.
- Provide tailored solutions that meet customer needs.
- Maintain a positive customer experience through effective communication and professional phone etiquette.
Required profile
- Fluency in English is mandatory (B2/C1 level).
- Fresh graduates and dropouts are welcome to apply.
- Proven ability to improve customer satisfaction and customer experience.
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Published 2 days ago
Expires 1 month from now
7 views · 0 interested
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Sutherland
Alexandria