Human Capital & Admin Manager

About the role

The Human Capital & Admin Manager develops, implements and manages human capital and administrative functions for F&B operations within the assigned country or region. The role ensures compliance, smooth HR operations, effective workforce planning and administrative support across restaurants, kitchens, warehouses and corporate F&B offices.

Key responsibilities

• Lead and supervise HC & Admin staff, conduct periodic appraisals, coach staff and deliver training on food safety, customer service, leadership and operational skills.
• Contribute to yearly plans and manpower budgets, help develop and review HC & Admin policies, and ensure compliance with labour law, food safety standards, regulations, audits and risk management.
• Consolidate workforce needs, prepare annual HR plans, supervise recruitment, onboarding and induction, and manage employee relations and grievances with Operations management.
• Oversee visas, work permits, medicals and residency renewals, manage time attendance systems and payroll inputs, and oversee office and outlet administration, maintenance, facilities and vendor agreements.
• Maintain secure filing and digital archiving of employee documents, coordinate with Corporate IT on HR systems and attendance tools, and prepare performance reports.
• Handle travel, ticketing, accommodation and expense management for employees as required, and perform other duties assigned by the supervisor.

Required profile

• Minimum 5 years of experience in Human Resources, preferably in F&B, hospitality or the service industry.
• Excellent English communication; Arabic preferred in some regions.
• Strong understanding of local labour laws and F&B regulatory requirements.
• Knowledge of F&B manpower planning, food safety training requirements and high-volume recruitment is an advantage.

Required skills

• Proficiency in HR systems, scheduling tools, attendance systems and MS Office.