Night Auditor – Cairo
IHG Hotels & Resorts · Cairo
Job description
About the role
The Night Auditor supports our 24/7 hotel operations by delivering front‑desk service, handling payments and completing the overnight audit. You will work the late‑night shift, ensuring guests enjoy a seamless experience while the property’s financial records are accurately balanced.
Key responsibilities
- Process room charges, debit/credit cards, cash and cheques according to established procedures.
- Check guests in and out, manage wake‑up call requests and respond to overnight guest inquiries.
- Answer phone calls and provide concierge assistance for special requests.
- Run the night‑audit using the property management system (PMS) or manual equivalents.
- Perform additional duties such as handling cash, securing bank deposits and supporting housekeeping staff.
Required profile
- Strong accounting and mathematics abilities for accurate auditing and payment processing.
- Cash‑handling experience, including counting, securing and processing cash payments.
- Computer literacy with familiarity in using PMS software.
- Excellent verbal communication and listening skills for pleasant guest interactions.
- Customer‑service background and knowledge of hotel operations and the local area.
Required skills
- PMS software
- Computer literacy
- Accounting
- Mathematics
- Cash handling
What we offer
- Competitive salary and full uniform.
- Impressive room discounts and extensive training programs.
- Inclusive, supportive culture with wellbeing initiatives.
- Opportunities for growth within a global hospitality brand.
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Published 1 month ago
Expires 1 week from now
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IHG Hotels & Resorts
Cairo