Senior Education Counsellor

About the role

IDP, a global leader in international education services operating in more than 50 countries, is hiring a Senior Education Counsellor in Cairo. The counsellor provides information, advice, support and application processing for international students seeking placement in education institutions in the UAE, promotes IDP products and services directly to students and supports office and country sales performance targets.

Key responsibilities

• Counsel prospective students to identify suitable courses and institutions, and advise on admissions requirements, processes and qualification options
• Schedule and run phone discussions and office meetings, and help students build a shortlist of applications
• Support students through admissions, visa and pre-departure processes, and process and submit applications to institutions and obtain offers
• Build relationships with students, their families, schools, scholarship bodies and education institutions, and maintain regular contact with key accounts
• Generate leads from schools, universities, companies and scholarship bodies, and work with the Business Unit Manager on new business opportunities
• Take part in client briefings, workshops and institution visits, and support the promotion of institutions
• Help organise promotional events such as interview programmes and exhibitions, and give input on marketing activities
• Refer students with on-arrival issues to appropriate agencies and support onshore students through network counsellors
• Follow up with students and institutions to complete enrolment, and share information with the team

Required profile

• Bachelor's degree or equivalent
• Fluent English
• Experience in a sales-driven environment focused on individual and team targets
• Experience of education counselling and of working in a relevant destination country
• Knowledge of education institutions, admission processes, immigration requirements and their international operations

Required skills

• CRM systems, including experience using one
• Microsoft Office suite
• Planning, organising and problem-solving skills
• Relationship building and communication with students, parents and institution representatives