Talent Acquisition & Operations Specialist

About the role

We are looking for an experienced Talent Acquisition & Operations Specialist to lead recruitment for our education business and act as a strategic HR partner. You will manage end‑to‑end hiring, strengthen employee engagement, and ensure smooth onboarding while collaborating closely with business leaders.

Key responsibilities

• Lead the full recruitment cycle for teaching, academic leadership, support, and operational roles.
• Partner with hiring managers to define workforce needs, manpower planning, and hiring priorities.
• Develop and execute sourcing strategies across multiple channels to attract high‑quality candidates.
• Manage job postings, candidate screening, interviews, assessments, offer management, and hiring documentation.
• Build and maintain a talent pipeline for critical and future positions.
• Track recruitment KPIs such as time‑to‑fill, quality of hire, and offer acceptance rates.
• Ensure a positive, professional candidate experience throughout the process.
• Serve as the primary HR contact for assigned business units, providing guidance on workforce planning, organizational structure, retention, and team effectiveness.
• Support managers with employee relations and performance matters.
• Design, implement, and continuously improve employee engagement initiatives.
• Analyze engagement feedback and turnover trends to identify improvement opportunities.
• Coordinate employee events, recognition programs, and culture‑building activities.
• Oversee onboarding and integration of new hires, including orientation sessions, induction plans, and cross‑functional introductions.
• Monitor new‑hire progress during probation and facilitate cultural integration.

Required profile

• 3–5 years of experience in talent acquisition, preferably within the education sector.
• Proven ability to manage full‑cycle recruitment for a variety of roles.
• Strong partnership skills with hiring managers and business leaders.
• Experience measuring and improving recruitment KPIs.
• Demonstrated capability to support employee engagement and onboarding processes.

Required skills