Administrative Assistant

About the role

RAYA Customer Experience (RAYA CX) is seeking a full‑time, on‑site Administrative Assistant to support its office in Qesm El Maadi. The role involves ensuring smooth daily operations, handling communications, and providing executive support in a fast‑paced BPO environment.

Key responsibilities

• Manage day‑to‑day office operations, including filing, document organization, and supply management.
• Handle inbound and outbound phone calls with professional etiquette.
• Coordinate schedules, arrange meetings, and support travel logistics for senior staff.
• Prepare correspondence, reports, and presentations as needed.
• Assist executives with administrative tasks, ensuring timely completion of assignments.

Required profile

• Strong administrative and clerical abilities with attention to detail.
• Excellent communication and phone etiquette.
• Effective organizational and time‑management skills to meet deadlines.
• Problem‑solving mindset and ability to prioritize tasks.
• Bachelor's degree in Business Administration, Management, or related field is a plus.
• Prior experience as an Administrative Assistant or similar role preferred.

Required skills

• Proficiency in Microsoft Office Suite and other relevant software.