Clinic Receptionist

About the role

The Clinic Receptionist will be the first point of contact for patients at our New Cairo facility. Working full‑time on‑site, you will ensure smooth front‑desk operations, manage appointments and support the administrative team to maintain efficient clinic workflow.

Key responsibilities

• Answer incoming phone calls and greet patients in a professional manner.
• Schedule, confirm and reschedule patient appointments using the clinic’s booking system.
• Maintain and update patient records, ensuring confidentiality and accuracy.
• Provide directions, information and assistance to visitors.
• Support general administrative tasks such as filing, data entry and handling correspondence.

Required profile

• High school diploma or equivalent; certification in medical administration is a plus.
• Strong phone etiquette and interpersonal communication skills.
• Attention to detail and ability to manage multiple priorities.
• Prior experience in a healthcare environment is advantageous.

Required skills

• Proficiency with appointment scheduling software.
• Knowledge of medical terminology and basic medical office practices.
• Competence in basic office software, such as Microsoft Office suite.