Customer Service Representative
Sutherland · Cairo
Job description
About the role
Sutherland is hiring a full-time Customer Service Representative in Cairo. The role provides professional technical support and troubleshooting to customers, in a fast-paced, team-oriented environment.
Key responsibilities
- Provide professional technical support and troubleshooting to customers.
- Identify and resolve technical issues efficiently.
- Guide customers through solutions in a clear and friendly manner.
- Document customer interactions and reported issues accurately.
- Deliver an excellent customer experience while meeting performance standards.
Required profile
- Excellent English communication skills.
- Previous technical support or customer service experience is a plus, but not mandatory.
- Willingness to work rotational shifts, including overnight shifts.
Required skills
- Strong problem-solving and troubleshooting abilities.
- Good computer and technical skills.
- Ability to multitask and work under pressure.
- Professional, customer-focused attitude.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salary: Customer Service Representative Based on 10 job offers in EgyptSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 23 hours ago
Expires 1 month from now
4 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Sutherland
Cairo