Customer Support Specialist - Hospitality Account
Sutherland · Alexandria
Job description
About the role
Sutherland is hiring a full-time, on-site Customer Service Specialist in Alexandria. The specialist delivers customer support for a hospitality account, handling inquiries and issues while keeping customer satisfaction high.
Key responsibilities
- Handle customer interactions and resolve issues
- Provide tailored solutions to customers
- Maintain high levels of customer satisfaction
- Ensure a positive customer experience through effective communication and professional phone etiquette
Required profile
- Fresh graduates and dropouts are welcome to apply
- Fluency in English is mandatory (B2/C1)
- Flexibility with night and overnight shifts is a must
Required skills
- Strong customer service and customer support skills
- Proven ability to improve customer satisfaction and customer experience
- Problem-solving, active listening and attention to detail
- Professional phone etiquette and communication techniques (a plus)
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 days ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Sutherland
Alexandria