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F&B Marketing Manager

Fairmont Nile City · Égypte

New
Onsite 🇬🇧 English

Job description

About the role

The F&B Marketing Manager will join Fairmont Nile City, a luxury hotel in Cairo, to ensure high‑quality guest service that aligns with Fairmont standards. Working on‑site full‑time, the role supports daily hotel operations and collaborates with internal teams to deliver a seamless experience for guests.

Key responsibilities

  • Coordinate with internal departments to address guest requests promptly and professionally.
  • Maintain a clean, safe, and organized work environment in accordance with hotel policies.
  • Identify opportunities to enhance guest satisfaction and contribute ideas for service improvement.
  • Participate in trainings, briefings, and other development activities.
  • Represent the Fairmont brand with professionalism, cultural sensitivity, and a commitment to service excellence.

Required profile

  • Proven experience in hospitality, customer service, or a related service‑oriented field, preferably within a luxury or upscale environment.
  • Strong communication and interpersonal skills with the ability to work with guests and colleagues from diverse backgrounds.
  • Excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a fast‑paced setting.
  • Flexibility to work evenings, weekends, and holidays as operational needs dictate.
  • Professional, respectful, and inclusive attitude focused on teamwork and collaboration.
  • Fluency in English; Arabic is an advantage.
  • Relevant education in hospitality, tourism, business, or a related field is preferred, though equivalent experience will be considered.

Required skills

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    Published 1 day ago

    Expires 1 month from now

    13 views · 0 interested

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    Fairmont Nile City

    Égypte