Housekeeping Manager

About the role

The Housekeeping Manager will lead the daily housekeeping operations of an Accor hotel, ensuring rooms and public areas meet the brand’s high standards of cleanliness and guest satisfaction. You will coordinate staff schedules, manage inventory, and act as the primary liaison between housekeeping and other hotel departments.

Key responsibilities

• Plan and distribute daily tasks and weekly leaves based on occupancy, banquets and workload.
• Organise floor attendants and housekeeping supervisors to execute cleaning plans.
• Inspect all hotel areas, report findings and ensure proper hand‑over between shifts.
• Maintain contact with Front Office, Technical, and Food & Beverage departments to coordinate guest requests and operational needs.
• Check VIP rooms and verify sufficient stock of amenities and laundry supplies.
• Cover the Executive Housekeeper during absences and attend relevant meetings.
• Ensure compliance with hotel procedures, safety standards and lost‑and‑found protocols.
• Develop and deliver training to retain and up‑skill housekeeping staff.
• Monitor equipment usage, schedule maintenance and participate in the Emergency Response Team.

Required profile

• Proven experience in hotel housekeeping management or a similar supervisory role.
• Strong organisational skills with the ability to adapt schedules to fluctuating occupancy.
• Excellent communication and teamwork abilities to coordinate with multiple hotel departments.
• Attention to detail and a commitment to delivering high‑quality guest experiences.

Required skills

• Knowledge of housekeeping procedures and standards.
• Familiarity with inventory management for amenities and laundry supplies.
• Ability to conduct staff training and performance monitoring.

What we offer

• Access to Accor’s global career development programmes.
• Competitive benefits tailored to the hospitality sector.
• Opportunities for international mobility within a network of 45 brands.
• A supportive environment that values diversity and personal growth.