Learning & Development Administrator

About the role

The Learning & Development Administrator will manage the company’s Learning Management System (LMS) – SAP – and coordinate all learning activities. You will act as the main point of contact for learners, ensuring smooth access to training resources and supporting the delivery of high‑quality development programmes.

Key responsibilities

• Create and maintain user accounts, archive past events, and keep the LMS calendar up to date.
• Assist learners with access issues and troubleshoot functionality problems.
• Plan, organise and execute learning events from start to finish, respecting audience needs, objectives and budget.
• Produce regular reports, ensure compliance with quality standards, and maintain documentation such as user manuals and step‑by‑step guides.
• Collaborate with the network/server administrator for database file maintenance and problem resolution.
• Gather learner feedback through surveys, issue training certificates, and continuously improve learning content.

Required profile

• Bachelor’s degree or equivalent, preferably with an IT focus; IT certificate is a plus.
• Minimum of 1 year of administration experience, preferably in a learning or HR environment.
• Strong customer‑service orientation and effective communication skills.
• Ability to work independently, manage multiple tasks and adapt to changing priorities.

Required skills

• SAP (LMS platform)
• Database file maintenance

What we offer

• A diverse and inclusive workplace that values different perspectives.
• Opportunities for professional growth within the Learning & Development function.
• Collaborative environment with supportive colleagues.