Senior Housekeeping Supervisor

About the role

A hotel belonging to the Accor network, which brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations, is looking for a detail-oriented and professional Senior Housekeeping Supervisor in Giza, Egypt. The role oversees daily housekeeping operations, manages staff performance and ensures high standards of cleanliness and facility maintenance, while leading a team of housekeeping professionals in line with health, safety and quality standards.

Key responsibilities

• Supervise and coordinate housekeeping staff, including scheduling, task assignment and performance management
• Carry out regular inspections of all areas to ensure cleaning standards meet organizational requirements and guest expectations
• Develop and implement efficient cleaning procedures and protocols that optimize productivity and maintain quality
• Train and onboard new housekeeping staff on cleaning techniques, safety procedures and company policies
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement
• Resolve staff concerns, conflicts and performance issues professionally and in a timely way
• Monitor compliance with health, safety and sanitation regulations, including proper handling of chemicals and equipment
• Prepare and submit reports on housekeeping operations, including staff performance metrics and maintenance issues
• Coordinate with other departments to address facility needs and maintain a safe, organized work environment

Required profile

• Minimum 3-5 years of experience in housekeeping operations within a hospitality or corporate environment
• Minimum 2 years of supervisory or team leadership experience
• Previous experience in the hospitality industry
• Egyptian nationality is accepted
• Good English; additional languages are a plus

Required skills

• Strong knowledge of cleaning protocols, best practices and industry standards
• Staff scheduling, performance evaluation and team management
• Inventory management and basic budget tracking
• Knowledge of health, safety and sanitation regulations and compliance requirements
• Preferred: experience with housekeeping management software or facility management systems, and training and development experience for staff