Senior Research Manager, Advisors Research Center

About the role

The Advisors Research Center (ARC) at Mastercard is building a new capability to deliver high‑quality research support and actionable insights for its global customers. As a Senior Research Manager you will lead the translation of research findings into operational strategies that drive value across the assigned region.

Key responsibilities

• Develop and execute region‑specific operational strategies aligned with ARC research outputs.
• Bridge the gap between research initiatives and business execution, ensuring insights are actionable.
• Lead and mentor a team of researchers and analysts to deliver high‑impact studies.
• Collaborate with the Data & Services team to integrate data‑driven technologies into research projects.
• Manage stakeholder relationships across Mastercard’s business units and external partners.

Required profile

• Proven experience in research management or strategic insight roles.
• Strong understanding of data‑driven decision making in the payments or financial services sector.
• Excellent leadership and communication skills to influence cross‑functional teams.
• Ability to design and implement operational strategies based on research findings.

Required skills