Spanish-Speaking Customer Care Representative
Sutherland · Cairo
Job description
About the role
Sutherland is launching Account Wave 0 and is hiring Spanish-speaking Customer Service Specialists for its New Cairo team on a full-time, on-site basis. Fresh graduates and dropouts are welcome to apply.
Key responsibilities
- Handle customer interactions with efficiency and empathy
- Deliver tailored solutions that meet each customer's needs
- Create a positive customer experience through clear communication and professional phone etiquette
Required profile
- Fluency in Spanish (B2/C1) is a must
- Strong customer service and support skills
- Sharp problem-solving, active listening and attention to detail
- Prior experience in a customer-facing role and familiarity with CRM tools is a plus
- Flexibility to work night and overnight shifts
What we offer
- Highest salary in the market
- Being part of a new account launch with a global industry leader
- Real growth opportunities within a company driving digital transformation worldwide
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Published 1 day ago
Expires 1 month from now
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Sutherland
Cairo