Telesales Executive - Goods

About the role

Dubizzle Egypt, part of the Dubizzle Group, is looking for a Telesales Executive for its goods business. The role is responsible for establishing and retaining business growth opportunities in the Telesales function, mainly by acquiring new clients and building business relationships to increase revenue.

Key responsibilities

• Initiate sales with potential customers over the phone
• Ask questions to engage customers and keep the conversation going
• Listen to customers' needs to generate repeat sales
• Gather and document customer information, payment methods, purchases and reactions to products
• Stay up to date on products and inform customers of new ones
• Answer customers' product questions and provide quality customer service, including handling complaints
• Meet sales quotas

Required profile

• Bachelor's degree in a relevant field
• 0-2 years of experience in a similar role; telesales experience is a plus
• Excellent communication, interpersonal and problem-solving skills
• Patience and ability to engage customers in conversation
• Ability to handle rejection and stress when soliciting customers

Required skills

• Working knowledge of relevant computer software
• Good sales ability

What we offer

• A fast-paced, high-performing team
• Comprehensive health insurance
• Life insurance
• Rewards and recognitions
• Learning and development opportunities