French Customer Service Representative
Greenya Egypt For Export · Qesm 2nd 6 October
وصف الوظيفة
About the role
Greenya Egypt for Export is seeking a French‑speaking Customer Service Representative to join its team in 6 October City. This full‑time, on‑site position involves handling customer inquiries via phone, email and other channels, ensuring timely and accurate communication.
Key responsibilities
- Respond to French‑language customer questions about products, shipments and order status.
- Resolve issues and complaints while maintaining high levels of customer satisfaction.
- Record all interactions accurately in the CRM system.
- Coordinate with sales, logistics and quality assurance teams to support order processing and delivery.
- Maintain clear and courteous communication in both French and English.
Required profile
- Strong customer service and support abilities.
- Excellent spoken and written French; English proficiency is required.
- Good organizational skills, attention to detail and ability to work in a fast‑paced environment.
- Previous experience in customer service, preferably in export, logistics or agribusiness.
- Relevant diploma or degree in Business, Languages, Communication or a related field is preferred.
Required skills
- Proficiency with CRM systems.
- Comfort using email.
- Familiarity with standard office software.
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الراتب: Customer Service Representative استنادًا إلى 10 عرض عمل في مصرالرواتب حسب المهنة
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Greenya Egypt For Export
Qesm 2nd 6 October
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